Privacy Policy
1. Who is responsible for your data
Superior Logo Works is responsible for the personal information collected through this website. Contact us at info@superiorlogoworks.com.
2. What we collect
- Contact details you give us in forms: name, email, phone, country and business name.
- Project information such as your design brief and any reference files you upload.
- Order and payment information. Card payments are processed by Stripe. We never see or store your full card number.
- Account information if you create an account: your email and a securely hashed password.
- Usage data through analytics cookies, only if you accept them.
3. How we use it
- To deliver your order and communicate with you about it.
- To reply to enquiries you send us.
- To follow up on an order you started but did not finish, so we can help you complete it.
- To send marketing messages, only if you opted in. You can opt out at any time.
- To keep the website secure and prevent abuse.
4. Cookies
We use essential cookies to keep you signed in and protect forms. Analytics and advertising cookies only load after you accept them in the cookie banner. You can change your choice by clearing your browser data for this site.
5. Sharing
We share data only with providers that help us run the service, such as our payment processor, email provider and hosting company, and only as needed. We do not sell your personal information.
6. Retention
We keep order records for as long as required for accounting and legal purposes. Unfinished order details and enquiries are deleted when they are no longer needed.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, and to object to certain uses. Email us to make a request.
8. Changes
We will post any changes to this policy on this page and update the date above.